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Call 01383735710. Dentistry @ No.3, 3 Comely Park, Dunfermline, Fife, KY12 7HU

Terms and conditions

Engagement In Our Services Letter Terms And Conditions

Introduction

Our practice has a focus on changing the way dentistry is experienced by our patients. We strive both in our clinical care and our service delivery to make this experience as pleasant as possible for all those who visit us. Our practice is one in a group of practices with this focus, which is called the Pain Free Dentistry Group. With our vision of dentistry delivery, always looking to improve into the future as medical care, technology and patient services improve we endeavour to remain at the cutting edge and be a practice that our patients and team alike are proud to be part of.

Set out below are our terms of service so that both our patients and practice teams understand the expectations of our delivery of care.

Application and this entire agreement

The terms and conditions apply to the provision of the services detailed in any estimates, quotations, consent letters, patient information materials and treatment plans provided to you (the patient).

You are deemed to have accepted these Terms and conditions from the date that you attend for examination or treatment at the practice.

You acknowledge that you have not relied on any statement, promise or representation made or given by on our behalf. These conditions apply to the exclusion of any other terms that you try to impose or incorporate, or which implied by custom practice, profession or course of dealing

Our Services

We warrant that we will use reasonable skill and care in the provision of our services which comply with the quotations of the services provided including any specification in all material respects. We can make changes which comply with any applicable law, safety requirement or clinical need and we will notify you if this is necessary

We shall use our reasonable endeavours to complete the performance of the services within any requested or agreed timeframe set out in the quotation however, it must be recognised that we are not in control of many factors including, but not limited to biological issues such as healing, biological response and tooth movement times as well as, delays in courier delivery, third party manufacture of medical devices, fulfilment ordering of required components, unplanned issues with our practice facility and equipment, personal emergencies and sickness of key staff members as well as acts of God

All of these terms and conditions apply to the supply of goods as well as services unless we specify

We will provide dental services to you in connection with this engagement. Our services will be provided solely for your benefit. No other party shall be entitled to rely on our services for any purpose, and we accept no responsibility towards any person other than you and the treatment you have undertaken with us. We will not communicate with any other party whether related to you or not without your expressed permission

Your obligations

To meet your treatment requirements, you must attend your appointments at the agreed time and frequency. Any failure to meet your planned appointments may result in delays, reduced quality of treatment outcomes, possible changes to your plan and possible increases in cost for treatment.

You will agree to our cancellation policy with notification of any appointment changes 2 full business days prior to you originally planned visit time.

You are expected to keep your oral health in an acceptable condition with use of the appropriate cleaning aids and frequency as directed by the dental team as well as maintaining your dental health review appointments at the appropriate recall intervals.

You must supply us with all relevant information with regards to your treatment including medical and dental history, personal issues that may affect your treatment and any information pertinent to the delivery of your care.

We are not liable for any delay or failure to provide services by your failure to comply with your obligations.

Consent to your treatment

Dental consent is an ongoing requirement. Your treating clinician will determine whether your consent will need to be in written, verbal or implied.

Written consent will be provided to you via digital document unless otherwise requested in paper form or determined by your treating clinician.

You agree that it is your responsibility to disclose in full any points that may support your clinician in providing consent and that you will have the opportunity to ask any questions before your consent to treatment in given.

If you would prefer written consent as confirmation when a clinician deems verbal or implied to be appropriate, then you must state this prior to undergoing any treatment.

Timing and provision of your treatment

Dentistry is not an exact science and like all medical sciences your treatment is not 100% predictable in outcome or timeframe. Your treatment is unique to you and cannot be compared to any other person that may seem to be undergoing similar types of treatment.

By undertaking treatment with us you accept that your treatment may take longer than originally foreseen.

This may mean not only a longer time until the date of completion but may also require further appointments.

We accept no liability for any further costs including but not limited to extra travel, time from work or inconvenience experienced by you through the nature of your treatment.

We will endeavour to update you at the earliest opportunity whenever it becomes apparent that your treatment may take longer.

It must be recognised that appointment times, number of appointments and the duration of your treatments are estimated at the outset with the information we have available at that time and any estimate on time frame will be based on this information along with our experience in providing this care. However, it must be recognised that individual variation is not something we are able to control.

In many cases treatment times are not set and are dictated as the progression of healing, biological response or tooth movement happens. We do not promise anyone that treatment will be finished by a specific date and any indictive dates given to you will remain indicative throughout.

Standards of work cannot and will not be compromised to meet time constraints

Clinicians as self-employed status

Our clinicians are self-employed contractors allowing them to make decisions in favour of the patient and keeping those interests above those of the company they are contracted under.

With our team approach our clinicians may deem the treatment more suitable to be referred to a colleague within the practice and occasionally externally should the need arise.

It should not be expected that you will see a single clinician for all your treatment, and we make no representation that this is the case, most commonly due to areas of expertise, shift patterns and holidays.

If deemed in your best interests to refer you elsewhere for treatment we will pass your relevant personal and clinical information to the practice/clinician we feel is most appropriate for your ongoing care. We accept no responsibility of the service or care provided buy this third party.

Any complaints will be managed by the indemnity of the individual clinician prior to being escalated to that of the company if and when appropriate.

Treatment guarantees

As a summary of the guarantee process, we guarantee the following treatments in the following circumstances:

  1. Dental Implant Treatment – In relation to any mechanical breakdown of the implant(s), restoration or supporting structures, we will guarantee the treatment completed at the practice for up to five years providing patients attend the practice for recommended maintenance appointments throughout the entire five-year period or (if appropriate) attend an appropriately trained General Dental Practitioner for similar maintenance appointments.

If attending another General Dental Practitioner this must be agreed in advance by the treating dentist in writing and if guideline standards are not met by you being treated elsewhere, we cannot uphold you guarantee

  1. In relation to any biological (non-mechanical) implant failure, mainly relating to the gum and bone, we will undertake (on your behalf and with your permission) a third party 12-month warranty at no further cost to you to reimburse the practice for any work to be undertaken by us to correct the biological failure and complete treatment as planned. Following this 12-month period (and each year) you will have the option to continue this cover for a further 12 months.

Please note that this warranty is also dependent on attendance at the advised maintenance appointments as set out above. This policy is provided by a third-party company and restricted to their terms and conditions.

  1. On restorative treatment for porcelain crowns, veneers, inlays and onlays we will provide a five-year guarantee against mechanical fracture.
  2. Composite/bonding restorations are given a 3-year guarantee.
  3. On failure of an endodontic treatment (Root Canal) within five years we will offer an extraction of the tooth as required free of charge unless referral to a specialist colleague is required.
  4. Dentures are given a 3-year guarantee against breakage and fracture in normal use. If fit is not ideal due to changes in gum shape, then a reline will be carried out at a reduced fee.

Pain Free or your money back guarantee

  1. If at any time during your treatment, whilst in our treatment rooms, you experience pain and are unhappy please tell your treating clinician you experienced pain and would like the manager to contact you after your appointment to arrange for your money back repayment. We will then arrange a suitable time for you to be contacted.
  2. If your treatment involves numerous appointments for a particular procedure, you will receive repayment in proportion to the particular appointment for treatment that was painful (not the full course of treatment over numerous appointments). This is determined by the practice, based on the amount of time used in the dental chair (pro rata for the complete treatment). An explanation of the calculation can be provided if requested.
  3. Before you commence treatment, please remember that on occasions having treatment completed certain aspects may be uncomfortable. Our aim is that this is fully explained to you beforehand and you are well aware of any potential before beginning your appointment.
  4. Your experience after treatment is subject to your body’s unique healing potential and is controlled by multiple factors including but not restricted to pre-treatment condition, genetics and hormones. On the rare occasions that you experience discomfort once you have left the surgery, we will always do our utmost to ensure you are aware of any potential post treatment discomfort but cannot provide this guarantee as set out above due to each person’s individual healing response.

Occasionally due to a dental emergency arising (eg. ‘hot-pulp’ or swellings/abscesses) emergency dental treatment is deemed clinically necessary to avoid potentially life-threatening complications. Unfortunately, in these circumstances local anaesthesia may not be appropriate or when deemed appropriate to use may not work as effectively. Therefore, some unavoidable discomfort during the procedure may be experienced. Due to the necessity of this emergency treatment to be carried out under our duty of care to our patients, we unfortunately cannot offer the pain-free money back guarantee on such occasions. We will however only provide the necessary treatment with your full consent at this time and allow you to return to complete any outstanding treatment at a later date under normal guarantee conditions.

Estimates of treatment costs

Estimates/Quotations will be set out at the beginning of treatment as an itemised service.

If you request changes to your treatment or a further investigation or complication warrants a deviation from your original plan (determined by a clinician) you will be informed of this and a new detailed item of services fee estimate will be provided.

Prices estimated/quoted are valid for 30 days and are fixed until the completion of your treatment as long as appointment times are met.

Price rises for treatments will occur periodically to meet the practice needs without notice other than an updated quotation for new treatments.

Payment

Payments must be set out and agreed at the start of your treatment and delivered via pay as you go card/cash paid prior to booking your next appointment, a direct debit arrangement or by 3rd party finance (any lab or material fees must be paid in full prior to medical device or material/componentry ordering).

If you do not pay within the required process set out above, we can suspend any further provision of services and can cancel any future provision of services requested or arranged by you.

Receipts for payments will be issued at your request.

We do not accept cheques as a method of payment.

Deposits for appointments

For any appointment that is being carried out under a pay as you go contract, we require a deposit to be left to guarantee your appointment. This deposit is to book your place in our clinical diary and is required for all patients. This process dramatically reduces the number of failed appointments which in turn rewards our patients and team by minimising wasted appointments, making more availability for those that need appointment time and reduces the need to raise prices to compensate for the losses placed on us by those who fail to attend their planned visits. If you cancel your appointment by providing us the required notice, then we will of course fully refund any deposit you have provided.

Membership plans (Pain free plan and Forever young club)

Our membership plans are for a minimum 12-month contract

Cancellation of your plan can be given by 3 months’ notice in writing or via email to the practice.

If you have received any discounted treatment in the 12-months preceding you end of membership date, then you are liable for the full costs of this treatment(s)

Cancellation and amendment

We can withdraw or cancel a quotation prior to commencement of treatment.

If an amendment is required, you will be notified prior to commencing of your next treatment and we will endeavour to do this at the earliest opportunity and keep any changes to a minimum.

If you wish to amend any details of the services, you must tell us as soon as possible and we may request that this is done in writing.

Termination

We reserve the right to terminate the provision of services immediately if you;

  • Commit a material breach under these terms and conditions
  • Fail to make any payments due
  • Become abusive to any of the practice team
  • Have a break down in the trust relationship
  • Make any false representations of us to any person, online forum or review platform/social media

Intellectual property

We reserve all copyright and any other intellectual property rights which may subsist in any goods supplied in connection with the provision of the services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

Liability and indemnity

Our liability under these terms and conditions and in breach of statutory duty and in tort or misinterpretation or otherwise shall be limited as set out in this section.

The total amount of liability is limited to the total amount of fees payable by you under our contract.

We are not liable (whether caused by our employees, agents or otherwise) in connection with provision of services or the performance of any of our other obligations under these terms and conditions or the quotation for;

  • Any indirect, special or consequential damage, costs or expenses or
  • Any loss of profits, loss of anticipated profits, loss of business, loss of data, loss of reputation or goodwill, business interruption or other third-party claims or
  • Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control or
  • Any losses caused directly or indirectly by any failure, or you breach in relation to your obligations or
  • Any losses arising directly or indirectly from the choice of services and how they will meet your requirements or your use of services
  • Nothing in these terms and conditions shall limit or exclude our liability caused by our negligence or fraudulent misrepresentation or for any other matters for which it would be unlawful to exclude or limit liability

Communications

All notices under these terms and conditions shall be deemed to have been duly given when delivered in paper or electronic form on the first day following delivery of the document.

This notice will be addressed to the most recent address or email address notified to us.

Should you feel the need to speak to a supervising member of our team

If you do feel the need to inform us of anything, please do not hesitate to contact the practice directly by whatever communication method you prefer. We will listen to any comment you wish to make and if appropriate to gather any further information and respond to you as soon as possible.

If you do have a formal complaint you wish to make, we have a process that we must follow. We always wish to resolve any issue you may have locally and in a timely manner. Our formal complaints process is governed by the requirements set out by our practice insurance/indemnity companies as well as meeting the requirements set out to us through GDPR, data protection and the GDC. Upon request we can provide you with a copy of our formal complaints policy. It must be noted that any formal complaint process takes longer to resolve due to the nature of the requirements we must undertake.

Severance

If one or more of these terms and conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions will be deemed severed from the remainder of these terms and conditions (which will remain valid and enforceable)

Which law will govern the contract?

This Agreement, and any issues or disputes of whatever nature arising out of or in any way relating to it or its formation (whether such disputes are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation, or otherwise) shall be governed by and construed in accordance with the laws of Scotland. The Parties submit to the exclusive jurisdiction of the courts of Scotland.

If you need any further information, then please do not hesitate to contact us directly by phone or email.

Ready to
transform
your smile?

Discover more about how Dentistry @ No3 can help to transform your smile and your confidence. Request a Complimentary Consultation with your Smile Advisor Leigh today!

Google Rating
4.9
Based on 387 reviews
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Our lovely patients

Check Out Our Latest Patient Reviews

4.9
Based on 387 reviews
Chose Dentistry No3 following recommendations. Whilst only having had my initial appointment I was not disappointed. I have a major fear of the dentist and suffer from severe anxiety at the thought of attending any dentist. I need not have worried, the staff were friendly and the practice yet professional had a relaxed atmosphere. Staff were informative and knowledgeable and treatments explained without any obligation. Good payment options available.
Elizabeth D.
Elizabeth D.
Visited today for hygienist appointment. Kirsty went above and beyond to help my pain but still carried out what she had to do.Helped the pain .Lee & Rebecca have been great at my last 2 appointments.Would highly recommend this practice if you have a fear or hate pain 😁
Alayne H.
Alayne H.
Rebecca was fab with the information she gave me i think I could save my teeth and get a positive result I will be able to smile with confidence again it's early days still at least I have some hope now x
Ruth M.
Ruth M.
Everyone I met in the practice has been so friendly. Rebecca is a marvellous dentist. I have found her to be so diligent and meticulous. I had an issue which was not Rebecca’s fault and she worked so hard and patiently with me to get the issue resolved and to make sure I had the best outcome with my treatment. There’s not many ‘Rebeccas’ going around. Well done and thank you! '
Carolyn R.
Carolyn R.
Staff are fantastic. Pain free dentistry 100%. Currently undergoing a full smile makeover and I could not be happier with the results so far. Dr Ally is definitely at the top of his profession.
Owen M.
Owen M.
Staff here are all very friendly and helpful. Ali always made me feel at ease during my procedures. He has changed my life, I can smile again! I would absolutely 110% recommend Dentistry @ no3
Sharon T.
Sharon T.
The team @No 3 are so supportive and friendly. They are very good at communicating and really listen to you. I feel very safe in their hands. I highly recommend this practice.
Liz C.
Liz C.
Would thoroughly recommend Dentistry @No3! All the staff are so very helpful and Rebecca, who carried out my dental treatment, was brilliant from start to finish - she was meticulous in making sure my results were as I had hoped and was always on hand to answer any queries/make sure I was happy with how everything was going. A great experience all round!
Lena M.
Lena M.
Everyone at dentistry @ no 3 are so friendly and professional. Like many, I had a fear of the dentist. I've just had a 2 hour appointment today with rebecca. She made me feel so relaxed and at ease and always asking if I was ok. Everything was as they say "pain free". Didnt even know she had given me an injection. Gone are the sleepless nights before dental visits. I would highly recommend rebecca at dentistry @ no3
Wendy P.
Wendy P.
I have had treatment with both Kirsty and Alistair this week and I can’t thank them enough. I was put at ease straight away. They explained every step of my treatment, what it would feel like and sound like. They checked I was ok throughout my appointments. I can honestly say I have never been so relaxed in a dentist chair. If, like me you are anxious of the dentist, I would highly recommend Dentistry no3
Leigh-Anne P.
Leigh-Anne P.
Highly recommend Dentistry @ No3.I had extractions, implants, bridge and crowns all done by Ali.Totally pain free. Ali explained everything he was doing at each appointment, cannot thank Ali enough for his care and attention to detail. He made sure I was ok and knew what was happening all the way through the treatment plan. From Leigh for my consultation, the receptionists, Kirsty the hygienist to Ali and the dental nurses everyone was lovely and welcoming. Thank you all.
Fiona M.
Fiona M.
Every single appointment has put my mind at ease and I’ve known exactly what to expect each step of the way. When they claim pain free dentistry this is absolutely what they deliver. I couldn’t recommend them more highly. Outstanding” .
Tracey G.
Tracey G.
Wow ......... 😳Had my first appointment yesterday with kirsty and Irene , for a scale and polish .This procedure in the past has been an absolute nightmare for me , always needed to be numbed for this an still it would be agony !! 😢 because of severe sensitivity all over ......I'am total shocked that they got round my whole mouth without me jumping out there seat at any point ! Not 1 injection NEEDED for this , an completely NO pain at all !!!!! AmazingCan not thank these two ladies enough for what they done for me yesterday , put me right at ease with no pain at all 🫶 totally made my day , and I'm looking forward to going back for the rest of my treatment (which is a first for me for many many years)I skipped out the door buzzing yesterday an that's never happened at any dentist beforeThank you Kirsty & IreneBrilliant jobX
Louise F.
Louise F.
Absolutely excellent.I have avoided the dentist for over 15 years as I was terrified after a horrible experience when I was younger. Eventually after having some pain that I couldn’t ignore any longer I made an appointment with Dentistry No3.Can genuinely say these guys have absolutely changed my outlook. Niall (dentist) and Laura hygienist) have both gone above and beyond to help me. They’re been so reassuring and let me take things at my own pace. Even during my panicking, both of them and their dental nurses made me feel safe and in control of what was happening.I LOVE how my teeth feel and look now, and feel so much more confident in attending appointments. Every member of the team from Leigh the smile advisor to reception have been brilliant.Thank you all so much!(P.S my appointment with Laura this week was the first time I’ve not cried before/during a dentist appointment for about 30 years!!!!)
Laura J.
Laura J.
Was always self conscious about my smile and now I can’t stop smiling, I’m even talking clearer thanks to Ali for giving me the confidence to show my teeth
Jessica H.
Jessica H.
I really took the time to investigate who I wanted to get my smile wedding ready for my big day. Dentistry @ no 3 really took the time to listen and get my appointments lined up so my smile was ready for my wedding. Dr Ali is definitely the best in the business! If you are looking for that extra boost of confidence - I would highly recommend Dentistry @ no.3.
julie S.
julie S.
Have had a great experience at this practice. I had a broken tooth that I thought couldn’t be salvaged. Ali saved the tooth and replaced an old, ill fitting crown next to it. It looks fantastic. Am really pleased. Care has been first rate.The team have been really flexible when booking me in too, to accommodate my difficult working hours. Can’t thank them enough.
Sally B.
Sally B.
Incredible! I cannot thank Rebecca and the team at Dentistry @ no3 enough! I’ve just completed my Invisalign with whitening and composite bonding and the results are better than I ever could have imagined. I highly recommend if you are thinking of getting dental treatment. They could not do enough to make the process as easy as possible and made sure I was 100% happy. I’m so delighted and cant stop smiling!
Stephanie R.
Stephanie R.
Having had a recommendation from my partner about Dentistry@ No 3, I thought I will give them a try. I was told that the treatment you receive is totally pain free, after getting 5 teeth out and a new denture fitted I can honestly say the whole process was indeed totally pain free. Alisdair Colquhoun is an outstanding dentist and I highly recommend this practice.
Ian F.
Ian F.
Off to a fantastic start today with the 5 step smile consultation.I am looking forward to having my smile restored 😁Dentistry@No.3 has very friendly staff and a relaxing atmosphere.
Jacqueline S.
Jacqueline S.
I have come to the end of my smile journey with Ali. I arrived as a nervous patient who had lived for years with low self esteem as a result of my teeth. I can honestly say that Ali has changed all of this for me, I love my new teeth/smile I no longer fear the dentist and I have found my confidence again, I no longer try to cover my mouth when I talk. I shared with Ali that in my original wedding pictures I was embarrassed to smile, I am returning to my wedding venue this year in Florida to celebrate my 10th wedding anniversary and I now plan to recreate some of our pictures as I can now smile at my husband with out embarrassment. I can’t thank Ali and the team enough for giving me back my smile and confidence, and I no longer fear the dentist, I would recommend dentistry No 3
tracy T.
tracy T.
I went to Dentistry @ No 3 as I had broken a crown. My own dentist told me he was certain I had 3 broken teeth, he didn't know what was keeping them in and he wasn't willing to tackle the work required. I was extremely worried, but Ali put me totally at ease and explained all my options including the possible need for implants. After thorough, pain free, investigation Ali confirmed I did not need implants, but my old, ill-fitting crowns needed to be replaced and the broken crown was root treated. The work is now complete and I couldn't be happier. My crowns are natural looking and a great colour match. Ali is easily the best dentist I have ever been to. It helps that he explains what he's going to do, so no surprises - and all totally pain free! All the staff are amazing and I would highly recommend Dentistry @ No 3.
Alexis M.
Alexis M.
My experience with Dentistry @ no.3 has been amazing from start to finish. From my initial consultation with Leigh, where we looked at all of my different options for my desired result, to the finished dental treatment by Rebecca. Rebecca put me at ease right away and was so friendly all the way through my treatment. She is a perfectionist and my teeth look better than I could have imagined. I had a course of Invisalign, followed by the replacement of silver fillings, whitening and composite bonding. My teeth look so natural. I can’t stop smiling and feel so much more confident. The girls at the front desk and of the dental nurses were all so welcoming and professional. I recommend Dentistry @ no.3 to everyone! First class service and all round experience.
Jenny F.
Jenny F.
I met Leigh initially for a consultation, who then matched me up with my Dentist Rebecca, a treatment plan was discussed & completed.Rebecca was very patient & excellent at her job. She carried out the plan, over a period of time & on completion I am delighted with the outcome.I now use the annual dental plan, getting checkups twice a year & visiting the hygienist every 3 months.I feel like smiling all the time, previously I was so self conscious about my teeth. Thank you to Rebecca Masterton & the rest of the team!
Michelle M.
Michelle M.
I wouldn't hesitate to recommend Dentistry No.3 to anyone. I have recently completed treatment on my teeth with Invisalign to straighten and align my top and bottom teeth. Finished off with composite edge bonding. Everything is so thorough and every appointment felt like a spa visit rather than a dentist appointment!I also can't sing Rebecca's praises highly enough. She is so personable with an incredibly calming manner and gentle approach to practice. I always felt at ease and knew exactly what to expect at each appointment. Everything was always explained to me before and during any work being done.I've enjoyed this journey so much that I was sad it was over! So much so that I have decided to transfer my core dental health over to Dentistry No3 as well as my two children through their dental plan.
Pamela A.
Pamela A.
I've been to dentists over the years and although they have been ok , I wasn't really particularly impressed or indeed selective about one dentist or another ... That is until I started as a patient at Dentistry @ No 3 , courteous , polite , they listen to what you actually want , even as bespoke as it might be, nothing is too much of a problem to them. Niall Henderson is really calming and explains the process. Pain free too , I have very sensitive areas in my mouth and I can't stand pain . This is the only dental practice where , whilst I was having fillings done etc and must have been on the chair for almost an hour or so , I was relaxed, so much so that I woke my self from a micro nap with a snore whilst the dentist was at work in my mouth ... embarrassingly true !! I am very happy with the way they operate and would recommend them to anyone who really cares about their smile as I do . I am very very fussy where dental work is concerned . Thank you Dentistry @ No .3 you are really exceptional at what you do.
Alan C.
Alan C.
Friendly and caring atmosphere. Great dental skills resulting in me having an almost full set of functioning teeth for the first time in a long time with no pain involved.
Rose H.
Rose H.
Another successful visit to Dentistry@No3. A very professional, friendly practice. If you are anxious about visiting the dentist I can't recommend Dentistry highly enough.
Patricia F.
Patricia F.
My review is based on dental implants. I had an aging Maryland dental bridge consisting of x2 front teeth, and it was beginning to feel less secure with a worry of potential breakage. The bridge had already exceeded the life expectancy by nearly a decade, and I had some gum receding around one of the adjacent teeth of which the bridge was attached, so I was considering dental implants as a long-lasting solution.I already knew these had a high cost, so a little homework was required beforehand to ensure the investment was sound. I was already familiar with Dentistry No.3 due to a dental-cautious partner who had visited them previously and spoke highly of the experience.Although Dentistry No.3 was the furthest practice from my home, I ended up choosing them to carry out the work. There were several reasons for this. Primarily they were the first dentist out there I had contacted during the aftermath of Covid who were willing to get me in to help alleviate severe abscess pain, when most other dentists locally were still refusing to see people, leaving others in severe pain for an undetermined period. Among them were dental surgeries that were offering the dental implants I was initially considering, and because of the uncertainty around further restrictions, I did not want to undergo this kind of a procedure with a surgery that could steer towards imminent delays. Dentistry No.3 were far more prompt in that regard. The setting is very comfortable and the staff and dentists themselves all very friendly, which can be a stark parallel to many NHS dental surgeries out there, unfortunately. I had things, even little things identified during my implant appointments (that booked just for the implants) that were either missed or overlooked during full routine checks from my regular NHS dentist. I'm not sure if that speaks of the high attentiveness of the dentists at Dentistry no.3 or the inattentiveness of the NHS dentists, but it certainly provides reassurances that you're in great hands. They also offer a lifetime guarantee with their dental implants for extra peace of mind.The implant procedure itself, wasn’t one that was rushed. All possibilities were explored including gum grafts. I received a bone graft prior to the implant fitting, along with temporary bridges and gum shaping all carried out to ensure that the implants were the best that they could be. It was a procedure that was carried out delicately, but very precisely, and I was very happy with the end results.Thanks to Leigh, Ally and the rest of the team at Dentistry No.3. for making this a surprisingly comfortable experience
Golden S.
Golden S.
I can’t recommend this practice enough, hands down the best Dentist I’ve ever visited! Alisdair made me feel confident about the treatment and relaxed, and I usually feel very anxious in the chair! Treatment was carried out meticulously and pain free! Everyone is friendly, professional and a offer great standard of care. Updated - visited Shereen & Irene today for a Hygiene appointment and I'm again really pleased with both the treatment and results. Shereen was excellent and gave great advice, and I loved the charity donation made on my behalf - booked my next appointment already.Updated Jan ‘22 - just had my dental implant completed and so happy with it! Ali is a total perfectionist and guided and reassured me throughout the process, which seemed daunting at first but I needn’t have worried. The lab matched the new implant to my teeth perfectly and it was painless throughout, which is incredible. The team are all excellent, I wish I’d had it done years ago. Thank you!Update Nov 22 - started Invisalign treatment, great service as always - can’t wait to see the results!
Lisa A.
Lisa A.
I have been under the care of Ali and staff for some months now.My care has always been brilliant.I'm almost through my tooth treatments and today was thrilled to get my smile back. Final appointment soon, transformation is amazing and with Ali totally pain free. Cannot rate him high enough :)
Elaine T.
Elaine T.
Completely excellent!Alisdair Colquhoun has gone above and beyond to ensure my complete satisfaction throughout my teeth alignment journey, right down to the most miniscule detail. I am absolutely delighted with my final smile result and cannot thank him, and the team at No 3, enough!
Jayne C.
Jayne C.
Leigh was very friendly and also very knowledgeable. We talked through what I was thinking about and various treatment options. Her approach was very much appreciated as I was slightly apprehensive about my visit.My treatment with Rebecca couldn't have gone any better. Always a relaxed and reassuring atmosphere from walking in the door to leaving pain free. Every appointment I knew what was happening, a massive help for anyone with any anxiety around visiting the dentist. Many thanks.
Barry M.
Barry M.
I am delighted with my end result! I initially asked for an implant, however after consultation we decided that a Maryland bridge was a better option just due to the size of my mouth and teeth. Excellent process and pain free. I would always reccomend their services.
Sharon H.
Sharon H.
Highly recommend Dentistry @ No3!I was self conscious about my teeth for years and decided to get Invisalign in preparation for my wedding. It was one of the best decisions I’ve ever made. I was treated by Rebecca who is absolutely amazing - so welcoming, friendly and professional. She went above and beyond to make sure my smile was perfect for my wedding. Thank you so much Rebecca!All of the staff are great - reception team, Leigh the Smile Consultant, the Dental Hygienists - all amazing at what they do.
Debbie P.
Debbie P.
Had a lovely experience tonight at No.3, All the staff were very friendly and the hygienist knew my health history and medications which was reassuring. She was very thorough and after a full 30 mins. my teeth were stain free and sparkling, thank you.
Ruth M.
Ruth M.
I would like to thank Ali and his team, for my new smile, absolutely pain free and such a pleasure to visit the dentist 😬so pleased with the finished resultMy whole treatment ftom start to finish was such a pleasure.
Ann O.
Ann O.
Having a smile like Shrek, I thought, "what's the worst that can happen?" so I went along to see Dr Ali and young Natalie and told them, "I want a smile like hers" pointing to Mrs C who has teeth like you'd see in an Oral B toothbrush advert. I'd expected laughter, but no, just reassurance and an Invisalign plan. So over the following couple of months things started looking pretty good: I got really quite positive during the whitening stage. Then Doc Ali (the smile whisperer) started the final stages of filing down the fangs and adding composite to the thread bare incisors until finally, young Natalie handed me a mirror and asked; pleased? I wasn't pleased, I was blinking ecstatic; almost crashed the car twice on the way home smiling at myself in themirror!! I've also discovered, if you smile at people, they smile back, especially Mrs C; what's not to like?!
Alan C.
Alan C.
Fantastic dentist. Ali made me feel at ease. Was open to feedback and adjusted anything I was unsure about. I am so happy with my new smile. Thanks Ali and team!
Ross L.
Ross L.
I am honestly blown away with the level of care that I have received, from seeing the lovely Leigh to go through my options, to Rebecca for sorting a plan of action and moving things along so quickly, and today I met the lovely hygienist Kirsty who was just amazing, I have a real fear of the dentist down to a past experience and I can honestly say I am not scared for the rest of my treatments, can not wait for the end result. Thank you guys and also thank you to lovely ladies on reception who are so friendly you are all doing an amazing job.
Lisa W.
Lisa W.
I received Invisalign treatment and from start to finish the service and my experience was 5*. All my requirements were met and nothing was ever an issue. All staff were extremely nice and helpful. Alistair was my dentist and he’s been the best one I’ve ever had. I continue to use them as my dentist.
Thomas H.
Thomas H.
Exceptional dentist and hygienist. Always feel at ease while attending appointments and noticeable difference in my oral hygiene since going to Dentistry @ no 3
Nick S.
Nick S.
Had the best experience at this clinic. Everyone from the receptionists, to dental nurses, the hygienist and my dentist Rebecca have been super friendly, welcoming, efficient and professional. Rebecca has done an outstanding job, I’m super happy with my results. The clinic is extremely clean and tidy. I could not recommend Dentistry @ No 3 enough!
Judit C.
Judit C.
Delighted to get an appointment within a few hours of the problem being noticed. The results of the brief visit to the surgery were fantastic. Thanks!
Ian O.
Ian O.
I have been a nervous patient for many years following a bad experience with a hygienist previously. I cannot recommend Dentistry@no3 highly enough! I no longer dread my quarterly checks and no more death gripping of the arms of the chair! Laura is an absolute star.
Marjorie T.
Marjorie T.
I couldn’t recommend Dentistry @ No 3 enough. It really is 5* service! All the staff are so friendly & welcoming, I couldn’t be happier with the end result of my teeth. Rebecca truly is a perfectionist, she made sure everything was perfect! Even little tiny details only she would notice. Best decision I have made is booking an appointment! No complaints from start to finish! Thanks again :)
caroline P.
caroline P.
been here 3 times with a friend who was very nervous about his treatment i have to write this as i never met such a great team from the receptionist to Niall Henderson he was great with my friend put him at ease its been that good i am thinking of joining the dentist its something i been talking to my husband about really need to drink and make my mind upset
Helen C.
Helen C.
After not being happy with my smile for a long time contacted Dentisty @ no 3 to see if they could help and from my initial chat I felt so at ease. Rebecca made me feel relaxed during appointments and I knew what was happening every step of the way! Pain free and I have the confidence to smile of my wedding day! I can't thank everyone enough for their efforts to make sure this was a possibility. You're work is amazing.
Kirsten B.
Kirsten B.
I have received a 5 star service from all of the staff at No.3 from Alisdair to the dental nurses and reception staff. Everyone makes you feel at ease and their strive for perfectionism means they are great at what they do.
Pam A.
Pam A.
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Dentistry @ No3

Dentistry @ No.3, 3 Comely Park, Dunfermline, Fife, KY12 7HU

Providing *Pain Free Dentistry In Dunfermline

Telephone: 01383735710

Email: info@Dentistry-No3.Co.Uk

Monday 9:00am – 6:00pm

Tuesday 9:00am – 6:00pm

Wednesday 9:00am – 6:00pm

Thursday 9:00am – 9:00pm

Friday 9:00am – 4:00pm

Saturday 9:00am – 1:00pm

Dentistry @ Century House

Dentistry @ Century House, 45 East Port, Dunfermline, KY12 7JA

Providing *Pain Free Dentistry In Dunfermline

Telephone: 01383 727 771

Monday 9:00am – 5:00pm

Tuesday 9:00am – 5:00pm

Wednesday 9:00am – 5:00pm

Thursday 9:00am – 5:00pm

Friday 9:00am – 5:00pm

Saturday Closed